QUALITY AND ENVIRONMENTAL POLICY

“It is the policy of Big Blue Products, Big Blue Global Exchange, and Castle Enterprises to provide products that consistently satisfy the requirements and expectations of our customers, and to be environmentally responsible in all aspects of our business.  To foster this policy, the company operates a Quality and Environmental Management System, in accordance with the requirements of ISO 9001 and ISO 14001.

The Quality and Environmental Management System is comprised of the Quality & Environmental Manual and all associated documents.  Management and staff at every level shall be made aware of its requirements, responsible for its adoption and implementation, and provided with the resources necessary to pursue this policy.

The Quality and Environmental Management System is regularly reviewed by senior management for adequacy, and for its ability to meet established objectives.  Specifically:

Ø      Increased customer satisfaction through delivery of defect-free products.

Ø      Development of a reliable supplier base, capable of defect-free product delivery to the company.

Ø      Increased employee proficiency and job satisfaction through awareness, training, and development programs.

Ø      Increased environmental preservation through pollution reduction and prevention.

Ø      Maximization of company profits through elimination of quality and environmental problems and related costs.

Ø      Consistent and ongoing regulatory compliance.

Ø      Continuous improvement with respect to the above-stated goals.

The commitment to implement a successful Quality and Environmental Policy begins with an organization's executive management.  As President, I therefore affirm my commitment to this policy.  I also recognize that we are all responsible for the quality of our work, and must remain quality and environment conscious in all of our activities.”

 

___________________________

Jeffrey G. Alnwick

President

25 March 2005