Big Blue

A Decade of Product and Service Excellence
CertificationsBig Blue Products -- headquartered in Huntington, New York -- is an ISO 9001:2000 certified organization dedicated to providing the highest quality Hewlett-Packard and IBM parts at the best possible prices. Over the past twenty years, Big Blue has gathered together a powerful network of sources from around the world, enabling us to offer our customers an inventory that is always stocked with those products in greatest demand as well as specialty items that are often difficult to find. The Big Blue inventory includes the following:

From Hewlett Packard:

* Notebooks, Laptops, Desktops and Servers.
* A complete selection of products, from keyboards, adapters and mice, to hard drives, displays, tape drives, processors and system boards.
* SCSI controllers, storage libraries and more.
* One of the biggest and best Compaq Proliant Inventories in the country.

From IBM:

* Notebooks, Laptops, Desktops and Servers
* An extensive selection of IBM product, both old and new, from cables and tape drives to system boards and everything in between.

Many years of combined computer expertise provides Big Blue with an in-depth understanding of the needs and demands of the maintenance marketplace. This expertise brings to customers a multitude of valuable services that include:

* Same Day Shipments -- 90% of all orders are shipped the same day they are received.
* Next Day Delivery -- Big Blue ships up to 7:30 PM EST via Federal Express, UPS, DHL and Airborne, ensuring early morning arrival. (You may arrange for your courier or messenger service to pick up product from our warehouse for same day delivery or counter to counter service.)
* Blind Drop Shipments -- We ship orders directly to a customer's client -- with the customer name and return address on the package.
* Network Product Search -- A worldwide sourcing network enables Big Blue to track and locate parts not currently in inventory.
* Excellent RMA Rate -- Big Blue's RMA failure rate for product sent to the field is less than 1%.

Extraordinary Internet and service capabilities, together with outstanding product availability and a solid reputation for honesty and reliability, make Big Blue the leading source of computer parts among maintenance organizations worldwide.

Click here to read our Quality Policy